FAQ
Custom and personalised orders
We welcome custom orders! We can put together a parcel of stones that fit with your exact needs. Please feel free to choose individual pieces from our listings, or get in contact with us if you don't see what you need. We will supply you with images and prices and when you are happy with your selection, we can create you a custom listing. The returns policy is still valid for shopping with us this way.
What if I don't like the stones when I receive them?
Just get in contact with us and let us know you're returning them. As soon as we receive them back and they have been processed, we will issue a full refund. You have thirty full days from delivery to return them.
Where do the stones come from?
We have several suppliers who we work with in Jaipur in India to source the stones. We buy directly from the gem cutters, and ensure we pay a fair price, which enables us to get hold of the best stones.
Do you sell other stones apart from the ones listed?
We have an enormous collection of stones. We collect them from all over the world, so if you're looking for a fabulous cushion cut Morganite, or a set of pretty amethysts we could well have what you're looking for.